Junior Onsite IT Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Italy – Milan (Romolo)
Apply now for Junior Onsite IT Technician
Job-Id: 20229
Onsite IT Technician L2
Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
- Italy – Milan (Romolo)
- IT
- Full-time
Your skills
- 2-5 years of experience in IT support or a similar role
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- Strong knowledge of Windows 10/11, Office 365, and common enterprise applications
- LAN/WAN and server room equipment’s fundamentals knowledge
- Familiar with ticketing system
- Good English and fluent Italian
- Good organizational skills
- Communicative and customer-oriented
Your tasks
Committed to develop your career in IT within large corporations?
Keen on customer support?
Willing to work within an international working environment?
Join our company as an L2 Onsite IT Technician to provide advanced technical support to end users at our customers.
What about your responsibilities?
Independently resolve on-site incidents and service requests
Provide VIP user support
Deliver end-to-end Digital Bar / Walk-in centre support
Perform meeting room & AV support (Teams, Zoom, other vendor equipment’s)
Act as hands-and-eyes support for server / network teams
Manage printer and MFP support
Support PC refresh activities
Manage ticketing system
Ensure compliance with service level agreements (SLAs)
Local stock management
Location: Milan (Romolo - fully onsite) - Occasional support on other sites nearby
Contract: 1-year fixed-term (possibility to convert into permanent)
Please send your CV in English and we will be glad to share some more insights with you!
Be part of us
Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.
Your benefits
- Onboarding program
- Buddy program
- International job opportunities
- Staff discounts
- Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
- Internal career development program
Job-Id: 20229
Onsite IT Technician L2
Italy – Milan (Romolo)
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