Job-Id: 20203

Field Service Technician

Field Service Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • USA – Lakeland, Florida
  • IT
  • Full-time

Your skills

  • Minimum of 2–3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projects
  • Experience troubleshooting hardware, software, and networking issues
  • Strong customer service and client-facing communication skills
  • Willingness to commute long distances between customer sites
  • Ability to work independently and manage multiple service needs
  • Availability to support rotational schedules or on-call coverage when required
  • Experience supporting HP servers or enterprise infrastructure preferred
  • This role is an Hourly Non- Exempt position with a targeted hourly range of $24- $25 USD based on experience and skillsets.

Your tasks

Key Responsibilities: 

  • Provide technical support for PCs, printers, servers, and data center equipment 

  • Communicate professionally with clients and ensure satisfaction 

  • Install, upgrade, and repair IT hardware and infrastructure 

  • Collaborate with dispatch, engineers, and project teams 

  • Troubleshoot hardware, software, and network issues 

  • Support HP servers and enterprise environments 

  • Track inventory and provide service updates 

Be part of us

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.

Your benefits

  • Health/ Medical insurance
  • Life insurance
  • Disability Insurance
  • Dental insurance
  • Flexible spending account FSA
  • Internal career development program
  • Car Allowance/ KM Allowance
  • Vision Insurance
Job-Id: 20203 Field Service Technician USA – Lakeland, Florida

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