Service Desk Agent with French and English
Enthuse customers and provide best experience through excellent remote support and communication.
Poland – Wrocław
Apply now for Service Desk Agent with French and English
Job-Id: 20193
Service Desk Agent with Italian and English (m/f/d)
Service Desk Associate
Enthuse customers and provide best experience through excellent remote support and communication.
- Poland – Wrocław
- IT
- Full-time
Your skills
- C1 in Italian and English
- Customer orientation
- Great communication skills and a team-player attitude - team work is dream work!
- Good knowledge of the ticketing tool
- Willingness to work in shifts between 7 am - 7 pm (8 h shifts) from the office in Wrocław
- IT support experience is a big plus!
Your tasks
Be the first point of contact for customers needing technical support — via phone, email, and chat
Troubleshoot basic IT issues with confidence - be the hero!
Manage and track service requests through our ticketing system - always on track!
Collaborate with our expert tech teams to resolve complex problems - be their right hand!
Keep customers informed and happy with timely updates and solutions - extremely rewarding!
Be part of us
Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.
Your benefits
- Onboarding program
- Health/ Medical insurance
- Life insurance
- Sport allowances/ Compensation
- Company events
- Internal career development program
- Shuttle Bus
- Food Allowance --> Net Allowance
Job-Id: 20193
Service Desk Agent with Italian and English (m/f/d)
Poland – Wrocław
Similar job offers
Service Desk Agent English & Portuguese
Enthuse customers and provide best experience through excellent remote support and communication.
Mexico – Queretaro, MX
Apply now for Service Desk Agent English & Portuguese