Job-Id: 20082

Field Service Technician

Field Service Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • USA – Fayetteville NC
  • IT
  • Full-time

Your skills

  • Minimum of 2–3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projects
  • Experience troubleshooting hardware, software, and networking issues
  • Strong customer service and client-facing communication skills
  • Willingness to commute long distances between customer sites
  • Ability to work independently and manage multiple service needs
  • Availability to support rotational schedules or on-call coverage when required
  • Experience supporting HP servers or enterprise infrastructure preferred
  • This role is an Hourly Non- Exempt position with a targeted hourly range of $26 - $28 USD based on experience and skillsets.

Your tasks

Key Responsibilities: 

  • Provide technical support for PCs, printers, servers, and data center equipment 

  • Communicate professionally with clients and ensure satisfaction 

  • Install, upgrade, and repair IT hardware and infrastructure 

  • Collaborate with dispatch, engineers, and project teams 

  • Troubleshoot hardware, software, and network issues 

  • Support HP servers and enterprise environments 

  • Track inventory and provide service updates 

Be part of us

Hemmersbach is seeking a customer-focused Field Technician to deliver onsite and remote IT support for enterprise and consumer clients. The role includes installing, upgrading, repairing, and maintaining PCs, printers, servers, and data center equipment. The ideal candidate has experience with hardware support, networking, and HP server environments, and provides high-quality customer service while representing the company at client sites. 

Your benefits

  • Health/ Medical insurance
  • Life insurance
  • Disability Insurance
  • Dental insurance
  • Flexible spending account FSA
  • Internal career development program
  • Car Allowance/ KM Allowance
  • Vision Insurance
Job-Id: 20082 Field Service Technician USA – Fayetteville NC

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