Job-Id: 20038
Provide best in class IT support for all Hemmersbach employees worldwide
Lead and manage teams, ensuring efficient resource allocation, fostering team collaboration, and driving team performance through effective leadership and support
Provide technical guidance and mentor team members while assisting them with technical issues and challenges
Facilitate communication and collaboration within the team as well as managing relationships with internal and external stakeholders
Develop and implement ticket resolution methodologies and best practices and ensure compliance across the team
Conduct performance evaluations, provide feedback and coach team members to improve their skills and performance
Drive work elimination through automation and lead service enablement
When required manage services and projects within IT
Contribute to a positive and supportive team culture that values collaboration, innovation and continuous improvement
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Design and implement the automation, security, and efficiency of deploying operating systems and applications, ensuring high standards of performance and reliability
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Enthuse customers and provide best experience through best in class hardware, software and technical support services