Job-Id: 20037

IT Onsite Technician

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • USA – New Orleans, LA
  • IT
  • Full-time

Your skills

  • Minimum of 2 - 5 years of experience as a Data Center Technician, Server Technician, or similar role
  • Experience working with enterprise-level IT infrastructure
  • Strong knowledge of data center hardware and software, including servers, switches, and storage systems
  • Familiarity with Windows OS, Linux, and various software applications
  • Valid driver’s license, reliable vehicle and willingness to travel between client sites
  • Knowledge of TCP/IP and networking protocols
  • This role is an Hourly Non-Exempt position with a targeted salary range of $46,000 – $57,000 USD, based on experience and skillsets.
  • Candidates must be legally authorized to work in USA on a permanent, unrestricted basis. This role is not eligible for visa sponsorship, including student or temporary work authorization programs.

Your tasks

Hemmersbach is seeking a highly skilled and experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, working with data centers, servers, and enterprise-level IT infrastructure.

Key Responsibilities:

  • Provide technical support onsite to our clients at their location, with a focus on data centers, servers, and enterprise-level IT infrastructure.

  • Diagnose, troubleshoot, and resolve hardware and software issues for data centers, servers, and other peripherals.

  • Install, configure, and maintain data center hardware, including servers, switches, and storage systems.

  • Participate in project rollouts and deployments, working with data centers and other enterprise-level IT infrastructure.

  • Maintain accurate records of repairs, inventory, and equipment.

  • Ability to lift up to 50 lbs and travel as needed based on customer demand.

Be part of us

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.

Your benefits

  • Health/ Medical insurance
  • Life insurance
  • Disability Insurance
  • Dental insurance
  • Flexible spending account FSA
  • Internal career development program
  • Vision Insurance
Job-Id: 20037 IT Onsite Technician USA – New Orleans, LA

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