Dispatch Agent
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
India – Bangalore
Apply now for Dispatch Agent
Job-Id: 19959
Dispatch Agent
Dispatch Agent
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
- Mexico – Querétaro, MX
- Project Management
- Full-time
Your skills
- B2 English
- Ability to work independently
- Quick comprehension
Your tasks
Be the contact person for customers and service technicians
Administer and schedule service technicians in the field, taking into account
product and customer knowledge as well as temporal and spatial availability
Ensure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiency
Handle escalations
Ensure service documentation and update if necessary
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- International job opportunities
- Internal career development program
- Food Allowance --> Net Allowance
Job-Id: 19959
Dispatch Agent
Mexico – Querétaro, MX
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