IT Field Service Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Job-Id: 19577
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Hemmersbach is seeking a highly skilled and experienced Onsite Technician to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, working with data centers, servers, and enterprise-level IT infrastructure.
Role as Smart Hands / Data Center Technician support for Capgemini-managed data centers
Rack, server, network, and PDU installation/decommissioning
Structured cabling, patching, labeling, and cable management
Power cycling, hardware checks, and basic troubleshooting
Smart Hands & Eyes support for remote L3 teams
Incident response and IMACD activities (Install, Move, Add, Change, Delete)
Asset, stock, and DCIM inventory management
Vendor escorting and access management
Maintaining operational documentation, logs, and compliance with Capgemini standards
Supporting data center operations, surveys, and infrastructure projects
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Enthuse customers and provide best experience through best in class hardware, software and technical support services