Job-Id: 19556

IT Onsite Technician

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

USA – Boston, MA
IT
Full-time

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Your skills

2+ years of IT experience (or equivalent)
Technical certifications such as A+ or Network+ are preferred
Familiarity with Windows OS, Mac OS, and various software applications
Knowledge of TCP/IP and networking protocols
Excellent communication and customer service skills
Ability to work independently and as part of a team
Flexibility to work outside of normal business hours, as needed
This role is a Hourly Non-Exempt position with a targeted salary of $28 USD

Your tasks

Responsibilities:

Provide technical support onsite to our clients at their location
Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
Install, configure, and maintain hardware and software systems
Participate in project rollouts and deployments
Maintain accurate records of repairs, inventory, and equipment
Communicate effectively with clients, team members, and management

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

Onboarding program
Buddy program

Job-Id: 19556 IT Onsite Technician USA – Boston, MA

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