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Overview

Job-Id: 19544

2nd Level End User Support Technician

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • Latvia – Riga
  • IT
  • Full-time
Apply now

Your skills

  • 18 months of IT experience (or equivalent)
  • Ability to build relationships
  • Excellent time management skill
  • Experience in OS, Apps and H/W installation and troubleshooting depending on project products

Your tasks

  • Provide day to day local/remote desktop support
  • Handle inbound calls and answer questions
  • Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Unlimited employment contract
  • Buddy program
  • Mentor program
  • Job with purpose
  • Internal career development program
Job-Id: 19544 2nd Level End User Support Technician Latvia – Riga

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