Service Desk Agent with French and English (m/f/d)
Enthuse customers and provide best experience through excellent remote support and communication.
Job-Id: 19438
Enthuse customers and provide best experience through excellent remote support and communication.
Be the first point of contact for customers needing technical support —-via phone, email, and chat,
Troubleshoot basic IT issues with confidence,
Manage and track service requests through our ticketing system,
Collaborate with our expert tech teams to resolve complex problems,
Keep customers informed and happy with timely updates and solutions,
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Enthuse customers and provide best experience through excellent remote support and communication.
First point of contact for end-users to solve various IT cases - be a hero and brighten a day at work of end-users!
First point of contact for end-users to solve various IT cases - be a hero and brighten a day at work of end-users!
Enthuse customers and provide best experience through excellent remote support and communication.