Job-Id: 19344

IT Field Services Engineer

Field Service Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

UK – West / Midlands / Central Wales
IT
Full-time

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Your skills

Excellent time management skill
Understanding the capabilities of standard Windows-based applications & tools (such as M365, Win11, A.D & InTune)
Previous experience in the delivery of IT support services, specifically within field/multi-site
Full UK Driving Licence
Confidence in addressing both software & Hardware issues – typically supporting standard Windows-based EUC products, such as Laptops, Desktops as well as Data Centre Devices
Any Apple OSX, IoS and Mac experience would be desirable but certainly not essential.
Due to the varied nature of the role, it may be subject to enhanced referencing or vetting.

Your tasks

As part of one of our longest standing & strategic services that we provide around the world, We assist numerous global clients in the rapid support & resolution to problems encountered with their IT (EUC & Data Centre) environments. Our success relies on our highly trained, regionally-based field engineers.

You may have a variety of tickets to resolve throughout the day with several clients or have the opportunity to stay longer to resolve specific issues. The variety of your working week is what makes our Field Services Engineers such valuable members of the team.

Working within a designated support area, we provide you with all you need, from company vehicle to mobile phone, laptop, oyster card, tools etc. Beyond the occasional exception, which may involve a more remote client site, you’ll enjoy a normal Monday-Friday, 40hr week with us, leaving you to do what you do best – solving problems

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

Unlimited employment contract
Buddy program
Staff discounts
Phone allowance/ Company Phone
Private use of company car
Fuel card
Internal career development program
Medical cash plan

Job-Id: 19344 IT Field Services Engineer UK – West / Midlands / Central Wales

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