Job-Id: 19243
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Committed to develop your career in IT?
Keen on customer support?
Want to work in an international environment?
Join our company as L2 Onsite IT Technician to provide technical support to end users at our customers site.
Your responsibilities:
Support PCs, laptops, mobile devices, peripherals, and workplace equipment
Assist with video conferencing systems, monitors, printers, phones, and projectors
Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS)
Troubleshoot basic hardware, software, and connectivity issues
Provide customer-focused support to end users
Support walk-up IT desks or kiosks
Update asset and CMDB records
Handle tickets and requests in ITSM systems
Support inventory management and spare parts handling
Device decommissioning and disk wipe tasks
Support IT projects
Follow technical documentation and procedures
Share feedback to improve processes
Work closely with other teams
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Enthuse customers and provide best experience through best in class hardware, software and technical support services