L2 Onsite IT Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Colombia – Bogota
Apply now for L2 Onsite IT Technician
Job-Id: 19172
IT Onsite Technician
Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
- Colombia – Bogota
- IT
- Full-time
Your skills
- Technical certifications such as A+ or Network+ are preferred
- Familiarity with Windows OS, Mac OS, and various software applications
- Flexibility to work outside of normal business hours, as needed
- Knowledge of TCP/IP and networking protocols
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- 2+ years of IT experience (or equivalent)
- This role is a Salary position with a targeted Gross Salary range of $5,200,000 – $6,00,000 COP
Your tasks
Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.
Responsibilities:
Provide technical support onsite to our clients at their location
Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
Install, configure, and maintain hardware and software systems
Participate in project rollouts and deployments
Maintain accurate records of repairs, inventory, and equipment
Communicate effectively with clients, team members, and management
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Onboarding program
- Buddy program
- Internal career development program
- Food Allowance --> Net Allowance
Job-Id: 19172
IT Onsite Technician
Colombia – Bogota
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