Job-Id: 19080

IT Field Service Technician

Field Service Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

USA – Burlington, VT
IT
Full-time

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Your skills

Performing equipment installations, upgrades, and repairs for clients' printers, PCs/Data Centers, servers, and other IT equipment.
Minimum of 2 – 3 years of experience in IT support (printers, HP servers, data centers, and enterprise-level projects).
This role is a Salary Non-Exempt position with a targeted salary range of $50,000 – $55,000 USD.
Managing and maintaining inventory of spare parts and equipment and Ability to lift and carry equipment up to 50+ lbs.
Providing technical support for HP servers and data center equipment, including installation, configuration, and troubleshooting of hardware, software, and network issues.
Collaborating with other members of the team, including dispatch, project managers, engineers, and other technicians, to ensure seamless delivery of support services.
Experience in technical support or a similar role, with experience in troubleshooting hardware, software, and networking issues.
Willingness to commute long distances between customer sites and must have a valid driver's license. Available to work a rotational 24/7 on-call; scheduled shift.

Your tasks

Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with HP servers, data centers, printers, and PCs. This role requires a high level of customer service skills, as you will be the face of Hemmersbach in our clients' locations. You must be comfortable with long-distance driving, as this is a high-demand role that may vary depending on location.

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

Unlimited employment contract
Onboarding program
Buddy program
Health/ Medical insurance
Dental insurance
Sick leave payments
Internal career development program
Vision Insurance

Job-Id: 19080 IT Field Service Technician USA – Burlington, VT

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