IT Field Service Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
USA – Clinton, IA
Apply now for IT Field Service Technician
Job-Id: 18932
Field Service Technician
Field Service Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
- United Arab Emirates – Dubai
- IT
- Full-time
Your skills
- Familiarity with customer’s operating system platforms (e.g. HP-UX, Windows, Linux, etc.)
- Strong troubleshooting skills for hardware and software issues
- Hands-on experience with printer installations and repairs
- Driver's licence
- Minimum 1 year of experience supporting PC and/or printing environments
- Strong local language and communicative English is a must
- High personal culture
- In-depth knowledge of hardware systems & platforms
Your tasks
– Provide day-to-day on-site IT support at customer locations within a defined region
– Diagnose and resolve IT issues in a timely manner while balancing service delivery and customer satisfaction
– Install, configure, and maintain computer and printer hardware and software
– Identify appropriate solutions for hardware-related issues, including parts replacement and functional testing
– Perform high-quality repairs and ensure equipment is returned to full operational status as quickly as possible
– Manage and update support tickets accurately in the ticketing system
– Deliver a consistently positive customer experience through professional and reliable service
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Onboarding program
- Buddy program
- International job opportunities
- Travel & Spending Allowance
- Internal career development program
Job-Id: 18932
Field Service Technician
United Arab Emirates – Dubai
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