Job-Id: 18822

IT Onsite Technician

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

USA – Hayward, CA
Technical Onsite Support
Full-time

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Your skills

Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Ability to build relationships
Excellent time management skill
18 months of IT experience (or equivalent)

Your tasks

Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.

Responsibilities:

Provide technical support onsite to our clients at their location

Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals

Install, configure, and maintain hardware and software systems

Participate in project rollouts and deployments

Maintain accurate records of repairs, inventory, and equipment

Communicate effectively with clients, team members, and management.

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

Onboarding program
Buddy program
International job opportunities
Health/ Medical insurance
Dental insurance
Sick leave payments
Internal career development program
Vision Insurance

Job-Id: 18822 IT Onsite Technician USA – Hayward, CA

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