Onsite IT Technician
Onsite level 2 IT support for your users in hardware and software problems
Italy – Lomagna (Lecco)
Apply now for Onsite IT Technician
Job-Id: 18774
IT Technician
Onsite Technician
Level 2 Desktop Support to End Users on a professional level.
- Slovenia – Ljubliana
- Technical Onsite Support
- Full-time
Your skills
- Experience on installation/configuration/troubleshooting of standard software on workstations including IMAC activity
- Experience in working with different operating systems- Windows (all versions), Mac etc.
- B1/B2 English language
- Familiar with ticketing system
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- Excellent time management skill
- At least 6 months of IT experience (or equivalent)
Your tasks
We are looking for a Resident IT Technician with experience in Desktop / End-user Support within enterprise environment, preferably multinational companies.
Your tasks are…
- Provide day to day local/remote support
- Provide support to users of desktops, laptops, printers, scanners and LAN – routers, switches and access point, VPN equipment.
- Handle inbound calls and answer questions
- Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system SNOW
- Laptops/Desktops staging
- Mobility devices support and managing
- Stock reports
- Direct contact with users requiring immediate support
- Visiting the management team at their offices
Location: Ljubliana (fully onsite)
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Onboarding program
- Buddy program
- International job opportunities
- Internal career development program
Job-Id: 18774
IT Technician
Slovenia – Ljubliana
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