Job-Id: 18458

IT onsite support

Enthuse customers and provide best experience through best in class hardware, software and technical support services

Sweden – Stockholm
Engineer
Full-time

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Your skills

18 months of IT experience (or equivalent)
Ability to build relationships
Excellent time management skill
Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Fluen in Swedish and English language
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and any newer version of windows operating system Microsoft Office and other authorized desktop applications.
Broad Experience of IT with basic understanding of Networks, Servers, Audio/Visual, and Smar Devices and Telecoms.
CompTIA A+, Microsoft Certified Professional (MCP) or better preferred but not essential.

Your tasks

Provide day to day local/remote desktop support
Handle inbound calls and answer questions
Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

Buddy program
Collective agreement
Internal career development program
Onboarding program

Job-Id: 18458 IT onsite support Sweden – Stockholm

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