IT Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
USA – Round Rock, TX
Apply now for IT Onsite Technician
Job-Id: 18360
Onsite Technician
Onsite Technician
Level 2 Desktop Support to End Users on a professional level.
- USA – Ash Flat, AR
- Technical Onsite Support
- Full-time
Your skills
- Ability to build relationships
- Ability to handle tickets and service requests with professionalism and efficiency.
- Excellent time management skill
- 18 months of IT experience (or equivalent)
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- Certifications such as CompTIA A+, Network+, or Microsoft 365 Fundamentals are a plus.
Your tasks
- Provide day to day local/remote desktop support
- Handle inbound calls and answer questions
- Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Unlimited employment contract
- Buddy program
- Health/ Medical insurance
- Life insurance
- Dental insurance
- Sick leave payments
- Internal career development program
- Vision Insurance
Job-Id: 18360
Onsite Technician
USA – Ash Flat, AR
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