Job-Id: 18107

IT Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

USA – Union, SC
Engineer
Full-time

Your skills

Previous experience in user deskside support
Hands on experience in diagnosing, troubleshooting and resolving hardware, software & operating system
Basic familiarity with network equipment
Basic familiarity with meeting room equipment would be a plus
Ability to lift / move IT equipment weighing up to 20kg

Your tasks

We are seeking an experienced Onsite Technician at 2nd level to join our team. As an Onsite Technician, you will provide technical support to our clients at their office, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure. Scope includes support of end-users in the following areas:

• Break/Fix activities
• Installation, configuration, and maintenance of hardware and software systems
• Hardware and software troubleshooting
• IMACD (Installs, Moves, Adds, Changes, Disposals)
• IT Asset Management - Managing local PC and peripheral stock as well as maintaining accurate records of inventory and equipment
• Smarts Hands Service
• Meeting / live-event support requests
• Walk-Up Tech bar support

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

Dental insurance
Health/ Medical insurance
Internal career development program
Life insurance
Onboarding program
Sick leave payments
Unlimited employment contract
Vision Insurance

Job-Id: 18107 IT Onsite Technician USA – Union, SC

Similar job offers

Professionals