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Overview

Job-Id: 17732

Mobile IT Support Engineer

Onsite level 2 IT support for users with hardware and software problems

  • Belgium – Brussels
  • Engineer
  • Full-time
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Your skills

  • Fluent in Dutch, French & English
  • Good general understanding of IT principles such as Networks, Hardware and Domains
  • Good working knowledge of Operating system such as Windows and Mac related software and applications
  • Good experience in End User device hardware and software troubleshooting
  • Experience with building, configuring, replacing and troubleshooting EUC hardware components
  • Awareness of Data Backup principles
  • Logical and analytical approach to work
  • Good experience of supporting devices such as Printers and Meeting Room equipment’s

Your tasks

As a Mobile IT Support Engineer, you will provide technical support to our customers at various locations, troubleshooting and resolving hardware and software issues, and configuring and maintaining their IT infrastructure.

  • Diagnosing, troubleshooting, and resolving hardware, software, and operating system issues
  • You will work independently or as part of a team
  • Installing, upgrading, supporting, and resolving issues with end-user workspace hardware, such as desktops, laptops, printers, mobile devices, and video and conferencing equipment
  • You will analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD), and manage user accounts via Active Directory
  • Implementing software and operating systems using SCCM or other deployment technologies
  • You will document your approach and resolution of issues in a ticketing system
  • Asset management
  • This position involves traveling to various customer locations

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Buddy program
  • Car Allowance/ KM Allowance
  • Health/ Medical insurance
  • Onboarding program
  • Phone allowance/ Company Phone
  • Private use of company car
  • Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
  • Unlimited employment contract
Job-Id: 17732 Mobile IT Support Engineer Belgium – Brussels

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