Job-Id: 20443

Dispatch Agent Prague - Czech or Slovak speaking

Dispatch Agent

Ensure successful and high-quality service delivery by effectively supporting business with global projects.

  • Czech Republic – Prague
  • Project Management
  • Full-time

Your skills

  • B2 English
  • Ability to work independently
  • Quick comprehension

Your tasks

  • Be the contact person for customers and service technicians
  • Handle escalations
  • Ensure service documentation and update if necessary
  • Administer and schedule service technicians in the field, taking into account product and customer knowledge as well as temporal and spatial availability
  • Ensure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiency

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • International job opportunities
  • Pension scheme
  • Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
  • Birthday Day off
  • Benefit Plus
  • Transport/ Commuting Allowance
  • Onboarding program
  • Sport allowances/ Compensation
  • Buddy program
  • Mobile working
  • Internal career development program
  • 25 days leave entitlement
Job-Id: 20443 Dispatch Agent Prague - Czech or Slovak speaking Czech Republic – Prague

Drag'n'Drop Files here
or
Click to browse files

Up to 10 files, no more than 30 MB in total.

Similar job offers

Professionals

Dispatch Agent

Ensure successful and high-quality service delivery by effectively supporting business with global projects.

India – Bangalore
Apply now for Dispatch Agent