Job-Id: 20270

IT Onsite Technician

Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

USA – King of Prussia, PA
IT
Full-time

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Your skills

Minimum of 2 – 3 years of experience in Desktop IT support
Knowledge of TCP/IP and networking protocols
Ability to work independently and as part of a team
Excellent communication and customer service skills
Technical certifications such as A+ or Network+ are preferred
Familiarity with Windows OS, Mac OS, and various software applications
Candidates must be legally authorized to work in the USA on a permanent, unrestricted basis. This role is not eligible for visa sponsorship, including student or temporary work authorization programs.
This role is a Salary Non- Exempt position with a targeted salary range of $50, 000 – $52, 000 USD, based on experience and skillsets.

Your tasks

Hemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support across enterprise environments. The role focuses on troubleshooting hardware and software issues, supporting desktops, laptops, and peripherals, and maintaining IT infrastructure. The ideal candidate has strong technical troubleshooting skills, experience with desktop support, and delivers excellent customer service while working directly at client sites.

Key Responsibilities:

Provide onsite technical support for desktops, laptops, and peripherals

Diagnose and resolve hardware and software issues

Install, configure, and maintain IT systems and applications

Maintain accurate service records, inventory, and equipment tracking

Communicate effectively with clients, teams, and management

Support project rollouts and deployments

Be part of us

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.

Your benefits

Health/ Medical insurance
Vision Insurance
Life insurance
Disability Insurance
Dental insurance
Flexible spending account FSA
Internal career development program

Job-Id: 20270 IT Onsite Technician USA – King of Prussia, PA

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