Field Service Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
USA – Greensboro, NC
Apply now for Field Service Technician
Job-Id: 18329
IT Field Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
- USA – Anchorage, AK
- Engineer
- Full-time
Your skills
- 18 months of IT experience (or equivalent)
- Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.
- Driving licence
- Excellent time management skill
Your tasks
As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided
This includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client’s needs and the project’s scope.
- Equipment installations
- Upgrades
- Repairs for clients' printers, PCs/Data Centers, servers, and other IT equipment
- Providing technical support for HP servers and data center equipment
- Diagnosing and resolving server and data center-related issues
- Ensuring client satisfaction by delivering exceptional customer service
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Disability Insurance
- Health/ Medical insurance
- Internal career development program
- Life insurance
- Onboarding program
- Sick leave payments
Job-Id: 18329
IT Field Technician
USA – Anchorage, AK
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