Onsite IT Technician

Your tasks

We are looking for a Resident IT Technician with experience in Desktop / End-user Support within enterprise environment, preferably multinational companies.

Your tasks are…

• identify, diagnose, and resolve L1/L2 issues in computer hardware and software related to laptops, desktops, printers, mobile devices, tablets etc.
• deal with software portfolio management and product life cycle management
• provide general desktop support, project coordination, refresh and imaging/ re-imaging PCs and laptops
• coordinate with third-party service providers for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same
• provide assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc. 
• provide smart hand support for Server and network devices
• asset and stock management
• ticket management

 
Location: Dalmine (fully onsite)

Employment contract: 1-year fixed-term (with possibility of transformation into permanent)