IT Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
USA – Mills River, NC
Apply now for IT Onsite Technician
Job-Id: 17968
IT Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
- USA – Mills River, NC
- Engineer
- Full-time
Your skills
- Typically 2-3 years of experience
- Working technical knowledge, in order to address service work orders for PCs, laptops, phones, peripherals
- Client facing soft skills
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- Working technical knowledge of standard systems and business software
- Works on problems/projects of moderately medium-complex scope
- Strong verbal and written communication skills
- Able to independently problem solve
Your tasks
1. Asset Management, Maintenance and Infrastructure Support:
- End User Assets Management
- Local Hardware Management
- IMAC Coordination
- Device Inventory Management
- Project Work/Involvement
- Info TV Players
- Meeting Rooms
- Local Coordination of Network Assets
- Console Provision for Support/Upgrades
- Local Coordination of Network Assets
- Console Provision for Support/Upgrades
2. Incident Management:
- Incident Detection and Response
- Incident Diagnosis and Resolution
- Incident Reporting
- End-User Support and Walk-In IT (PC Clinics)
- Hands and Feet Support
- Global Projects
3. Hands & Feet support for Network, Infrastructure & Application:
- Local Hands & Feet support
- Vendor & OEM Hosting
- Application Support
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Buddy program
- Dental insurance
- Health/ Medical insurance
- Internal career development program
- Life insurance
- Unlimited employment contract
Job-Id: 17968
IT Onsite Technician
USA – Mills River, NC
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