IT Support Engineer (Irvine, Scotland)
Onsite level 2 IT support for your users in hardware and software problems
UK – Irvine, Scotland
Apply now for IT Support Engineer (Irvine, Scotland)
Job-Id: 17914
IT Support Engineer (Scarborough)
Onsite level 2 IT support for your users in hardware and software problems
- UK – Scarborough
- Engineer
- Full-time
Your skills
- Experience resolving problems sitting with the user
- Strong Customer-centric levels of service.
- Comfortable in a number of deskside & Networking technologies.
- Experience in asset / inventory management
- Due to the varied nature of the role, it may be subject to enhanced referencing or vetting
Your tasks
As part of broader, yet highly committed support team, you will work directly onsite to provide dedicated support services for all EUC IT within our client's facilities. You are fully supported by your Service Delivery Manager, and of course, your colleagues in every aspect of your work with the client.
You will be assigned various tickets throughout the day, addressing each one sympathetically, pragmatically and principally, with a strong sense of customer service – leaving each ticket not only resolved, but with a smile on the user’s face – a job well done.
Your role is a varied, and will typically include the following:
- Walk-Up Tech bar support
- Incident Diagnosis and Resolution
- Hands & Feet support for Network, Infrastructure & Application
- IMACD
- IT Asset Management
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Buddy program
- Internal career development program
- International job opportunities
- Medical cash plan
- Onboarding program
- Staff discounts
Job-Id: 17914
IT Support Engineer (Scarborough)
UK – Scarborough
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