Job-Id: 17877

IT Onsite Technician

Provide Level 2 Deskside support at one of our clients location.

Portugal – Porto
Engineer
Full-time

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Your skills

18 months of IT experience (or equivalent)
Ability to build relationships
Excellent time management skill
Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Good experience of supporting devices such as Printers and Meeting Room equipment’s
Native Portuguese and solid knowledge of English (B2 minimum)

Your tasks

Provide day to day local/remote desktop support
Handle inbound calls and answer questions
Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Analyse errors, maintain hardware, set up / remove work stations, install and configure new software (IMACD) and manage user accounts via Active Directory
Support meeting rooms
Support “hands and eyes” / “Smart hands”
Attend weekly telephone conferences with the international team (in English)
Inventory control

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

Buddy program
Internal career development program
International job opportunities
Onboarding program
Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
Transport/ Commuting Allowance

Job-Id: 17877 IT Onsite Technician Portugal – Porto

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