Controlling Associate
Highlight improvement areas for project success and support Executive Partners to define actions and follow ups, aiming towards growth and profitability
India – Bangalore
Apply now for Controlling Associate
Job-Id: 17751
IT Support Associate
Provide best in class IT support for all Hemmersbach employees worldwide
- India – Bangalore
- Engineer
- Full-time
Your skills
- B2 English
- Excellent customer service skills
- Problem solving oriented
- Analytical with high interpersonal skills
- Understanding of IT concepts: software, hardware and networking
- Troubleshooting skills: IT systems, hardware, software, and troubleshooting methodologies
Your tasks
- Responding to technical queries (phone, e-mail or ticketing system)
- IT troubleshooting Software & Hardware support
- Diagnosing IT problems and assisting users, troubleshooting and/or escalating more complex topics to resolving teams Ticket management
- Managing and prioritizing IT tickets to ensure efficient resolution by following global standards User access management
- Managing users’ accesses via Active Directory and internal platforms Documenting activities
- Ensuring internal knowledge base is up to date by drafting articles documenting troubleshooting steps.
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Buddy program
- Internal career development program
- Onboarding program
Job-Id: 17751
IT Support Associate
India – Bangalore
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