ISO Compliance Associate
Provide services that satisfy our customers needs to ensure global compliance and sustainability and improve performance
Spain – Barcelona and Madrid
Apply now for ISO Compliance Associate
Job-Id: 17605
IT Support Associate/ Helpdesk
Provide best in class IT support for all Hemmersbach employees worldwide
- Poland – Remote
- Project Support
- Full-time
Your skills
- B2 English
- IT background
- Awareness of IT news and technologies
- Very good knowledge of MS Windows
- Availibility and willingness to work 2 pm - 10 pm/ Monday - Friday
Your tasks
- Responding to technical queries (phone, e-mail or ticketing system): IT troubleshooting
- Software & Hardware support: diagnosing IT problems and assisting users, troubleshooting and/or escalating more complex topics to resolving teams
- Ticket management: managing and prioritizing IT tickets to ensure efficient resolution by following global standards
- User access management: managing users’ accesses via Active Directory and internal platforms
- Documenting activities: ensuring internal knowledge base is up to date by drafting articles documenting troubleshooting steps
- Working hours from 2 pm to 10 pm
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Company events
- Health/ Medical insurance
- Internal career development program
- International job opportunities
- Life insurance
- Mobile working
- Onboarding program
- Sport allowances/ Compensation
Job-Id: 17605
IT Support Associate/ Helpdesk
Poland – Remote
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