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Overview

Job-Id: 17554

Onsite IT Support Engineer

Onsite level 2 IT support for users with hardware and software problems

  • Belgium – Brussels
  • Engineer
  • Full-time
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Your skills

  • 3+ years experience (or equivalent) in leading a team (10 members)
  • Strong organizational and project management skills, with a focus on process improvement
  • C1 English
  • Ability to multitask and prioritize within a fast-paced environment
  • Ability to work effectively across global teams and to mediate in between conflicting parties
  • Exceptional customer facing skills
  • In possession of a driving license

Your tasks

  • Lead and manage a team, ensuring efficient resource allocation, fostering team collaboration, and driving team performance through effective leadership and support
  • Provide technical guidance and mentor team members while assisting them with technical issues and challenges
  • Facilitate communication and collaboration within the team as well as managing relationships with internal and external stakeholders
  • Develop and implement ticket resolution methodologies and best practices and ensure compliance across the team
  • Conduct performance evaluations, provide feedback and coach team members to improve their skills and performance
  • Contribute to a positive and supportive team culture that values collaboration, innovation and continuous improvement

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Buddy program
  • Car Allowance/ KM Allowance
  • Health/ Medical insurance
  • Onboarding program
  • Phone allowance/ Company Phone
  • Private use of company car
  • Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
  • Unlimited employment contract
Job-Id: 17554 Onsite IT Support Engineer Belgium – Brussels

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