Job-Id: 17332

IT Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

USA – Tampa Bay, FL
Engineer
Full-time

Your skills

18 months of IT experience (or equivalent)
Ability to build relationships
Excellent time management skill
Experience in OS, Apps and H/W installation and troubleshooting depending on project products

Your tasks

Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.

Strong skills in troubleshooting and repairing HP and Lenovo desktop computers and printers
Knowledge of network infrastructure, including troubleshooting connectivity and performance issues.
Familiarity with virtualization technologies (e.g., VMware, Hyper-V) and their impact on server and storage systems.
Experience with a variety of server and storage brands beyond HP, such as Dell, IBM, or Lenovo.
Ability to interpret and work with technical documentation and schematics.
Excellent problem-solving skills and the ability to work under pressure.
Strong communication skills and a customer-focused attitude.

Responsibilities:

Operations & Technical Support (including B/F, Printers etc).
Tech bar / IT Solution Centre..
Audio/Video Support.
Digital Lockers & Vending Machines.
Stock Management / Asset Management.
Shipping, Disposal & Data Wiping Support Services.
IMACs and Break-fix.
VIP Support.
IT Supply Chain.

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

Buddy program
Health/ Medical insurance
Internal career development program
International job opportunities
Onboarding program
Pension scheme
Unlimited employment contract
Vision Insurance

Job-Id: 17332 IT Onsite Technician USA – Tampa Bay, FL

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