Technical Engineer Onsite - České Budějovice

Job-ID: 6409
  • Czech Republic - Ceske Budejovice
  • Young professionals
  • Full-time
Your contact Sarka Lojdova

Be part of us

We are a global IT service provider. With over 4,000 permanent colleagues in more than 50 subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services and financing into a single contract with a fee per device.

Your Tasks

We are looking for a Czech or Slovak speaking Technical Engineer Onsite to deal with IT support activities by one of our customers in the country. Technical Engineer is a physical presence service to provide second line support at customer location.

Location:    F.A. Gerstnera 2151/6, České Budějovice  

Starting date: November 1st, 2020

Main responsibilities:

  • Install, upgrade, support and troubleshoot Windows  and any other authorized desktop software / applications
  • Install, upgrade, support and troubleshoot End User Workspace Hardware such as Desktop, Laptops, Printers, Mobile Devices, Video and Conferencing Equipment and any other authorized peripheral equipment and devices
  • Perform general preventative maintenance tasks on devices and software
  • Follow and execute instructions provided by Subject Matter Experts
  • Provide onsite hand and eye support to Customers
  • Accurately record, update and document requests using the IT service desk system
  • Maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner
  • Contribute towards reporting as per customer requirement

Our Requirements

Required skills and competences:

  • At least 3 years of experience in the IT field (similar job position/ job responsibilities)
  • Comprehensive understanding of full range of Enterprise IT Services
  • Strong customer relationship building skills
  • Strong Microsoft Office skills (Outlook, Word, Excel, PowerPoint)
  • Proficient knowledge of common Operating System platforms, installation and troubleshooting skills (Windows, Mac OC – desired but not mandatory)
  • Broad experience of IT with basic understanding of Networks, Servers and Telecoms
  • Experience including remote control of PCs and video conferencing knowledge
  • Knowledge of basic IT asset management concept (updating Asset Management system)
  • Strong communication skills verbal and written – fluent in Czech/ Slovak and good English
  • Driving license B

Your Benefits

- A meaningful job in a fast growing international company providing IT services

- A nice package of diverse benefits (100,-CZK meal vouchers, 25 vacation days, 3 sick days, pension insurance, Multisport card ...)

- Team spirit and a good working atmosphere

- Direct and open communication

- Opportunities for professional and personal further development

ID: 6409 / Date: 21 May 2020 Technical Engineer Onsite - České Budějovice Czech Republic / Ceske Budejovice
How did you become aware of the job offer?
  • Website
  • Newsletter
  • Job Fair
  • Google
  • Facebook
  • Instagram
  • LinkedIn
  • Referral
  • Job portal
  • Other
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