Operations

Junior IT Support Engineer

Job-ID: 6330
  • Poland - Krakow
  • Young professionals
  • Full-time
Your contact Mariana Grushkovyk

Be part of us

We are a global IT service provider. With over 4,000 permanent colleagues in more than 50 subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services and financing into a single contract with a fee per device.

Your Tasks

  • Providing 2nd line support for an international customer
  • Troubleshooting and configuring applications, finding a solution for occurring problems
  • Analyzing and solving IT issues related to hardware and Microsoft Windows Environment
  • Liaising with users from different departments
  • Escalating of major problems to 3rd line support

Our Requirements

  • Very good English
  • Experience in troubleshooting (Windows and hardware)
  • Effective communication skills (primarily with the customer and team members)
  • Ability to handle priorities and work under pressure
  • Knowledge about remote support

Your Benefits

  • Reliability: a secure job position in an exponentially growing international company
  • Variety: exciting projects and challenges within your own responsibility
  • Team Spirit: strong team spirit and a great working atmosphere in a friendly team
  • Openness: Direct and informal communication even at management level
  • A socially responsible employer: not only continuously commercially successful but also who provides a sense of purpose: Hemmersbach Rhino Force is our environmental protection organization and Hemmersbach Kids’ Family - project we help children across the globe who live in poor conditions
  • Career Opportunities: Great possibilities for professional, personal and language training
  • Initial Help: buddy programme to help you get started, a welcome pack included
  • A package of co-funded benefits: lunches and multisport card, private health care as well as life insurance for you, your partner and family members

Would you like to join our team? Please send your CV in English.

ID: 6330 / Date: 26 March 2020 Junior IT Support Engineer Poland / Krakow
How did you become aware of the job offer?
  • Website
  • Newsletter
  • Job Fair
  • Google
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  • LinkedIn
  • Referral
  • Job portal
  • Other
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