Job-ID: 15668

Field IT Technician

Varied assignments of level 2 IT support in your region

  • Italy - Rome
  • Professionals
  • Full-time

Your Benefits

Buddy program
Extensive paid training
Extra hours compensation
Flat hierarchies
International environment
Meal voucher
Mentor program
Onboarding program

Your skills

  • 2 years of IT experience in a IT Support role
  • Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.
  • Driving licence
  • Good English - Fluent Italian
  • Familiarity with ticketing system

Your Tasks

We are looking for a Field IT Technician with experience in IT desktop support and endusers support at large multinational companies, in order to support our customers on site in the area of Milan.

Main tasks of the job are:

  • identify, diagnose, and resolve issues in computer hardware and software in systems such as Laptops, Desktops, Printers, Mobile devices, Tablets etc.
  • provide general deskside support, imaging/ re-imaging PCs and laptops
  • Availability to work rotational 24/7 standby shift
    coordinate with the third party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same
  • provide assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc. 
  • provide smart hands and eyes support leaded by remote team for network devices and servers

Location: Rome area (availability to travel in the area is required - driving license needed)

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

ID: 15668 Field IT Technician Italy / Rome
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