Job-ID: 15319

Field Service Technician

Deliver exceptional Break/Fix support to all customers in you area.

  • USA - Detroit, MI
  • Professionals
  • Full-time

Your Benefits

Dental insurance
Health insurance
Internal career development
International environment
Job with purpose
Life insurance
Mentor program
Sick leave payments

Your skills

  • 2-3 years of experience replacing hardware components. (Motherboards, Hard drives, etc...)
  • Technical certifications such as A+ or Network+ are preferred
  • Problem solving
  • Customer focus
  • Willingness to drive 50-200 miles per day

Your Tasks

Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with HP servers, data centers, printers, and PCs. This role requires a high level of customer service skills, as you will be the face of Hemmersbach in our clients' locations. You must be comfortable with long-distance driving, as this is a high-demand role that may vary depending on location.


  • Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided. This includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client’s needs and the project’s scope. 
  • Performing equipment installations, upgrades, and repairs for clients' printers, PCs/Data Centers, servers, and other IT equipment. 
  • Providing technical support for HP servers and data center equipment, including installation, configuration, and troubleshooting of hardware, software, and network issues. This includes diagnosing and resolving server and data center-related issues, ensuring client satisfaction by delivering exceptional customer service. 
  • Provide day to day support at the customer locations within a geographical region(s)
  • Support customers in technical problems they have with their technical equipment

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

ID: 15319 Field Service Technician USA / Detroit, MI
Drag & Drop files here or Click to browse files
* Please note: If you have any problems submitting your application or using this form, please do not hesitate to contact us. Thank you
Browse Happy

Apologies, your browser is outdated! For this reason, issues with displaying our website may occur. To ensure the best user experience, you will need an up-to-date browser. Please use any actual browser and enjoy our new website.

If you have any questions concerning our website or need assistance, please contact our support team.