Lead Service Delivery Manager
Provide our customers with exceptional service by meeting and exceeding their expectations in all areas of our work. We are committed to solving their problems
Job-Id: 19830
Be the consultants of Hemmersbach internal and external customers to successfully identify and respond to new and existing business opportunities
Lead a team with focus on achieving and exceeding quarterly and annual targets for renewals and new business
Have a proper governance for team meetings and 1:1s, aimed to develop the team, manage their performance and ensure on-time achievement of milestones
Maintain high levels of CRM accuracy
Drive continuous improvement, through post-bid reviews, both internally and with customers
Ensure team members have the knowledge, training and resources they need to carry out their work
Manage HR-related topics such as annual leave planning, disciplinary actions, etc.
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Provide our customers with exceptional service by meeting and exceeding their expectations in all areas of our work. We are committed to solving their problems
Be the owner of assigned Hemmersbach Accounts to successfully identify and create new business or support an Account Director on their accounts
Be the owner of assigned Hemmersbach Accounts to successfully identify and create new business or support an Account Director on their accounts
Be the owner of assigned Hemmersbach Accounts to successfully identify and create new business or support an Account Director on their accounts