Operations

Field IT Technician - Milan

Job-ID: 6653
  • Italy - Milan
  • Young professionals
  • Full-time
Your contact Nicoletta Panizzon

Be part of us

We are a global IT service provider. With over 4,000 permanent colleagues in more than 50 subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services and financing into a single contract with a fee per device.

Your Tasks

We are looking for a Field IT Technician with experience in IT desktop support and endusers support at large multinational companies, in order to support our customers on site in the area of Bucharest.

Main tasks of the job are:

  • identify, diagnose, and resolve issues in computer hardware and software in systems such as Laptops, Desktops, Printers, Mobile devices, Tablets etc.
  • provide general deskside support, imaging/ re-imaging PCs and laptops
  • coordinate with the third party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same
  • provide assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc. 
  • provide smart hands and eyes support leaded by remote team for network devices and servers

Our Requirements

  • experience in End User Support
  • good English knowledge
  • good understanding of Desktop/Laptop/Printer
  • familiarity with Windows operating systems and common off the shelf software such as MS office, Email Client
  • knowledge of application installation & config, image installation & config, Hardware break & fix,
  • customer/people service skills
  • availability to travel

Your Benefits

  • A secure job in an exponentially growing international company
  • Taking responsibility of exciting projects with diverse challenges
  • Wonderful team spirit and a great working atmosphere in a friendly team
  • Direct and open communication
  • Very good opportunities for professional and personal further development thanks to our human resources development programme
  • Mentor programme for an easy start for new employees
  • Room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decisions making processes
ID: 6653 / Date: 30 July 2020 Field IT Technician - Milan Italy / Milan
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