• 18 months of IT experience (or equivalent)
• Ability to build relationships
• Excellent time management skill
• Experience in OS, Apps and H/W installation and troubleshooting depending on project products
• Very strong IT skills and knowledge of the project

• Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.

• Good understanding on Ticket logging tools and should know the ticket handling process as per priority.

• Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.

• Ability to lift / move computer equipment weighing up to 50Lbs.

• Skilled in desk side support and PC break/fix including basic administration of Windows O/S.

• Experience with Anti-spyware and Anti-virus software.

• Some usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.

• Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability.

• Ability to work with deadlines and complete tasks on-time.

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.