Job-ID: 15828

IT Technician

Onsite level 2 IT support for your users in hardware and software problems

  • Bulgaria - Elin Pelin
  • Professionals
  • Full-time

Your Benefits

Buddy program
Flat hierarchies
Internal career development
International environment
Job with purpose
Mentor program
Onboarding program
Unlimited employment contract

Your skills

  • at least 2 years of experience in a similar role
  • Former experience in Enduser Support within large corporations
  • Good English and Bulgarian language skills
  • Familiar with ticketing system
  • Customer-oriented approach

Your Tasks

We are looking for a Resident IT Technician with experience in End User Support / Desktop Support at SMEs or multinational companies in order to fulfil technical activities and installations on our customer own sites.


Location: Elin Pelin (Eastern Sofia - fully onsite)


Your tasks...

  • identify, diagnose, and resolve the level one / two issues in computer hardware and software in a systems such as Laptops, Desktops, Printers, Mobile devices, Tablets etc.

  • deal with software portfolio management and product life cycle management

  • provide general desktop support, project coordination, imaging/ re-imaging PCs, and laptops

  • coordinate with the third party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same

  • provide assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc. 

  • provide smart hand support for Server and network devices

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

ID: 15828 IT Technician Bulgaria / Elin Pelin
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