With the EMEA Service Stream we offer you a delivery-solution for your IT-products within the following three segments:

Rollout

Trans-national mass installations of IT products with central controls in real time.

• Trans-national mass installations
• Central controls in real time based on ITIL V3

Repair

In our subsidiary in Breslau/Poland we offer you a central repair solution for electronic end user equipment with EMEA-wide Pickup & Return Service within 5 working days.

• Central repair solution
• EMEA-wide Pickup & Return Service
• Within 5 working days

Enduser Support

We offer you cross-border provision of enduser support services with central controls in real time and on-site restoration of function within down to two hours.

• Central controls in real time based on ITIL V3
• On-site restoration of function within two hours

Data Center Maintenance

With Data Center Maintenance Hemmersbach offers a maintenance solution for the EMEA-region with a guaranteed operational availability of the referring central server- and storage systems as well as your network infrastructure.

• Cross-border maintenance solution for data processing centres
• Guaranteed times for response and on-site restoration
• 7 days / 24 hours – single point of contact
• Central controls in real time based on ITIL V3