EMEA Service Stream
With the EMEA Service Stream we offer you a delivery-solution for your ITC-products within the following three segments:
Trans-national mass installations of IT and telecommunication products with central controls in real time.
- Trans-national mass installations
- Central controls in real time based on ITIL V3
In our subsidiary in Breslau/Poland we offer you a central repair solution for electronic end user equipment with EMEA-wide Pickup & Return Service within 5 working days.
- Central repair solution
- EMEA-wide Pickup & Return Service
- Within 5 working days
We offer you cross-border provision of end user support services with central controls in real time and on-site restoration of function within down to two hours.
- Central controls in real time based on ITIL V3
- On-site restoration of function within two hours
With Data Center Maintenance Hemmersbach offers a maintenance solution for the EMEA-region with a guaranteed operational availability of the referring central server- and storage systems as well as your network infrastructure.
- Cross-border maintenance solution for data processing centres
- Guaranteed times for response and on-site restoration
- 7 days / 24 hours – single point of contact
- Central controls in real time based on ITIL V3
